DialAFlight Corporate Travel

COMPANY PROFILE

Key staff 

Peter Stephens, managing director
David Whittaker, sales director
Tony Griffiths, commercial director
Paula Andrews, corporate relations manager

Main industry sectors

Agriculture and other rural, chemical industries, construction, defence and aerospace, engineering, financial and professional services, food, drink and tobacco, foretry, wood, pulap and paper, healthcare and pharmaceutical, hotels, tourism and catering, information technology, manufacturing, mining, music and film touring, oil and gas, property, retail, shipping and fisheries, sport, telecoms and postal services, textiles, transport sector and logistics, utilities

Services in addition to business travel

Group travel, incentives, leisure travel, meetings and events, passport and visa services, venue sourcing, VIP travel

Type of company

Private company

Online transactions

0%

Transactions

Air 65% | Hotel 25% | Rail 3% | Car 5% | Other 2%

Trips

Short-haul 51% | Long-haul 49%

Top destinations

Short-haul: UK, France, Germany, Italy, Spain 
Long-haul: USA, Africa, Middle East, Far East, South Africa 

Office locations

London Bridge, Croydon, Sale (Manchester), East Malling

Association and network membership

ITM

Full-time equivalent staff

130

Average length of service (years)

16

GDS

Amadeus

Online booking tools

None, 100% offline

Other technology (I=in-house, T=third-party)

Mobile booking app I
Mobile itinerary app I 
Personalised trip recommendation I
Profile management I
Sustainability reporting I
Traveller tracking T
Travel risk management T

Other technology tools

Travelogix travel management data, reports and analysis 

Technology strategy 

Mix of in-house development and third-party technology

NDC content

Access to NDC content via NDC-X (Amadeus), direct connect with British Airways, aggregator Paxport

Biggest innovations of 2022 

Increased investment in recruitment and staff development to ensure consistently high, 100% offline service levels for clients. Continued NDC development