Ison Travel

29th in the UK
_{Gross UK sales 2022}_{£33.4 million}

_{Helford House, Hook Heath Road, Woking GU22 0QE}
_{isontravel.com}

COMPANY PROFILE

Key staff

Helen Cannon, CEO
Michelle Scott, head of sales
Sarah Alexander, head of operations
Matt Gough, head of growth

Main industry sectors

Education, financial and professional services, oil and gas, shipping and fisheries, sport

Services in addition to business travel

Group travel, incentives, leisure travel, meetings and events, sustainability programmes, VIP travel

Type of company

Limited company (ISON Management Limited)

Awards and accreditations

Finalist for Larger Small Business, Federation of Small Business Awards 2023; Lux Travel: Sports Travel Company of the Year 2022

Online transactions

Transactions

Trips

Short-haul 38% | Long-haul 62%

Top destinations

Short-haul: London, Paris, Rome, Dublin, Geneva
Long-haul: Dubai, New York, Manila, Los Angeles, San Francisco

Office locations

Southampton, Woking, Aberdeen, Cardiff, Dubai, Philippines, India

Association and network membership

Advantage Global Network, Advantage Travel Partnership, Focus Travel Partnership, The BTA, GBTA

Full-time equivalent staff

Average length of service

2.1 years

Average industry experience

19 years

ESG/CSR/DEI policies

Aiming for net-zero carbon (internal) by 2026
Aiming to reduce client carbon contribution from managed travel by 10%
Contribution of 5% EBITDA to charitable causes
50% of staff in part-time and job-share roles
Enable flexible working from one day per week
Over 70% female staff; over 80% female in leadership
Equal opportunity employer
Actively hire LGBTA and BAML staff

GDS

Galileo, Amadeus

Online booking tools

Atriis

Other technology (I=in-house, T=third-party)

Business intelligence T
Data visualisation T
Mobile booking app T
Profile management T
Sustainability reporting T
Traveller tracking T
Travel risk management T

Other technology

Umbrella, TripStax, Travel Operations

Technology strategy

Adopt a third party solution and adapt using in-house experts

NDC content

Via Atriis

Biggest innovation of 2022

Expansion of out-of-hours service and day-team extension in the Philippines