Navan Group
^{(incorporating Reed & Mackay)}

COMPANY PROFILE

Key staff

Ariel Cohen, CEO & co-founder
Ilan Twig, CTO & co-founder
Thomas Tuchscherer, chief financial officer & chief people officer
Grant McGrail, chief revenue officer
Michael Riegel, general manager, Europe
Michael Sindicich, general manager, expense
Nina Herold, general manager, travel
Kim Huffman, chief information officer
Fred Stratford, global CEO, Reed & Mackay
Julie Oliver, global COO and CEO Europe, Reed & Mackay
Gary Povey, global sales director, Reed & Mackay
Max Hensser, global client experience director, Reed & Mackay

Main industry sectors

All. Reed & Mackay specialises in defence & aerospace, financial and professional services, media and entertainment, mining, oil and gas, sport

Services in addition to business travel

Consultancy, group travel, incentives, meetings and events, passport and visa services, sustainability programmes, traveller wellbeing services, venue sourcing, VIP travel

Type of company

Private company (holding group Navan Inc)

Online transactions

Navan 90% | R&M 30%

Office locations

UK, mainland Europe, global

Association and network membership

Reed & Mackay’s International Partnership, AFTM, BTA, GBTA, ITM, VDR

Full-time equivalent staff

Navan 1,800 | R&M 1,165

Average length of service (years)

Navan: 2

Average industry experience (years)

R&M: 15+

ESG/CSR/DEI policies

• Committed to Science Based Targets; R&M: EcoVadis Gold
• Teams and companies are better if there are diverse backgrounds, perspectives, and experiences at every level of the business
• Every relationship matters whether it’s among teams, customers or partners
• Vision is for everyone to contribute in a meaningful way and embrace what it means to be a part of a truly diverse community that prioritises equity and inclusion

GDS

Sabre, Amadeus

Online booking tools

Navan, R&M/Book, SAP Concur

Expense management tools

Chrome River, SAP Concur, Navan Expense

Other technology (I=in-house, T=third-party)

Air reshopping T
Auditing I
Business intelligence I
Data visualisation I
Disruption management I
Hotel reshopping I
Meetings management I
Mobile booking app I
Mobile itinerary app I
Peer benchmarking I
Personalised trip recommendation I
Pre-trip approval I
Profile management I
Quality assurance I
Sustainability reporting I
Traveller tracking I
Travel risk management I
Unused ticket management I 

Other technology

Rapid global reimbursements

Technology strategy

Proprietary

NDC content

Fully live with NDC content via direct API connections with Lufthansa Group (Lufthansa, SWISS, Austrian, and Brussels) and American Airlines. Released NDC content for British Airways, Finnair, and Singapore Airlines in select markets, with full release in motion. United Airlines, Air France, KLM, and Qantas in development and due for release in Q3 2023

Biggest innovations of 2022

In early February 2023, Navan launched the Ava automated virtual assistant, which uses generative AI. As of early May 2023, Ava is now being leveraged for a travel admin and CFO-focused dashboard that provides granular, custom analytics and opportunities for savings in travel spend. The GPT-powered chatbot now acts as a data analyst and insights guru for finance teams and travel programme managers, who can ask Ava everything from travel spend trends, to opportunities for savings, to granular carbon emissions details